Carolina Complete Health

carolina complete health

1-833-552-3876 - TTY: 711 - 7 a.m. to 6 p.m., Monday through Saturday



  • WW® (formerly known as Weight Watchers®) vouchers for 10 weeks of classes and 14 weeks of online tools for members ages 13 and up to use for 6-12 months if they qualify.
  • $30 quarterly per member for over-the-counter (OTC) items not covered by the Medicaid Preferred Drug List (PDL).
  • Up to $75 Healthy Rewards yearly for members who complete healthy behaviors such as checkups.
  • $20 monthly voucher for 6 months to buy foods on the “Great For You” list at Walmart, for members who qualify.
  • Free YMCA membership for members 18 and up who qualify and are at risk for diabetes or hypertension (high blood pressure).



  • $75 per year value for child after school sports/activities or youth club memberships (Boys & Girls Club or similar) for members ages 6-18.



  • $75 per year value for child education support including school supplies and online tutoring for members enrolled in grades Pre-K through 12.
  • GED package including study materials and exam voucher.



  • Room to Breathe program with home visits, home assessment, asthma supplies and education for members under age 16 with asthma.


  • Up to $100 per year value for new mothers including car seat, diapers, diaper bag, breast pump and home visits for high-risk pregnancies.


Phone program

  • Connections Plus® cellphone with free calls and texts for members who qualify.
  • SafeLink wireless services with cell phone, 250 monthly minutes, and free calls and texts to and from the health plan, for members who qualify.


Substance Use Disorder (SUD) recovery

  • Social support network of peers and caregivers, with GPS locator, reminders, recovery tracking and more, for members ages 21 and up who qualify.


Behavioral health

  • MyStrength Program with peer support tool for mental health needs for members who qualify.


Alternative healing

No extra services.



No extra services.


Parent, peer and online support

  • Online peer support tool for emotional health and well-being for members ages 18 and up who qualify.

Chiropractic care

No extra services.


Home-delivered meals

No extra services.


Pain management

No extra services.



  • Second pair of glasses or contacts for Medicaid members ages 21 and up, after first pair covered.




Care Grants

  • A yearly amount for supports, resources and supplies for members who qualify.